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From Ideation to Implementation. It’s What We Do.

From Ideation to Implementation. It’s What We Do.

At Publicis Sapient we believe the path to successful digital business transformation is paved by continuous innovation and true partnership.

Your Partner in Digital Transformation

Setting us apart, the Publicis Sapient approach to digital business transformation is grounded in a view of both our clients and their customers. This unique lens influences the way we consult, strategise and solve problems.

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      Publicis Sapient has been digitally transforming our clients' businesses for more than 30 years. We've partnered with clients across all industries and help them stay relevant in the digital age through the launch of the first online banks, travel portals, stock creating platforms, and retail commerce platforms.
      Nigel VazChief Executive Officer

      Case Studies

      Case Study

      Marriott: Delivering growth by building a global home rental platform

      Marriott wanted to create a brand-new type of travel accommodation for their loyal hotel guests: a short-term rental experience. The company partnered with Publicis Sapient to offer the comfort and convenience made popular by challengers, with the trust and long-term relationships that are hallmarks of the Marriott brand.

      Learn more

      Case Study

      How Carrefour Achieved the Impossible with Speed at Scale

      As one of the largest hypermarket chains in the world, Carrefour is determined to take the lead and transform the future of digital retail. So, they came to us. Because we don’t just consult from the sidelines, we get the job done. Together, as partners, we’re building an approach to grocery that puts shoppers first.

      Learn more

      Case Study

      How Sonepar Powered Digital Transformation and Innovation

      We partnered with the electrical products and solution distributor to re-energize the B2B buying experience from the inside out.

      Learn more

      Case Study

      How Bang & Olufsen Transformed Its Digital Business through Story-led Commerce

      Bang & Olufsen partnered with Publicis Sapient to invest in digital channels in order to engage the global luxury market with "story-led commerce" strategies that drive conversion through customer experience. Read the case study here.

      Learn more

      Case Study

      How Nissan Increased Conversion Through AI and Machine Learning

      To improve test drive conversion rates with a wider variety of audiences, we used artificial intelligence (AI) and machine learning to help Nissan understand their digital customers at scale and evolve to meet their needs, from discovery to trial— consolidating data assets from 190 markets onto a single platform and sparking a 900% increase in test-drives.

      Learn more

      Case Study

      Marriott: Delivering growth by building a global home rental platform

      Marriott wanted to create a brand-new type of travel accommodation for their loyal hotel guests: a short-term rental experience. The company partnered with Publicis Sapient to offer the comfort and convenience made popular by challengers, with the trust and long-term relationships that are hallmarks of the Marriott brand.

      Learn more

      Case Study

      How Carrefour Achieved the Impossible with Speed at Scale

      As one of the largest hypermarket chains in the world, Carrefour is determined to take the lead and transform the future of digital retail. So, they came to us. Because we don’t just consult from the sidelines, we get the job done. Together, as partners, we’re building an approach to grocery that puts shoppers first.

      Learn more

      Case Study

      How Sonepar Powered Digital Transformation and Innovation

      We partnered with the electrical products and solution distributor to re-energize the B2B buying experience from the inside out.

      Learn more

      Case Study

      How Bang & Olufsen Transformed Its Digital Business through Story-led Commerce

      Bang & Olufsen partnered with Publicis Sapient to invest in digital channels in order to engage the global luxury market with "story-led commerce" strategies that drive conversion through customer experience. Read the case study here.

      Learn more

      Case Study

      How Nissan Increased Conversion Through AI and Machine Learning

      To improve test drive conversion rates with a wider variety of audiences, we used artificial intelligence (AI) and machine learning to help Nissan understand their digital customers at scale and evolve to meet their needs, from discovery to trial— consolidating data assets from 190 markets onto a single platform and sparking a 900% increase in test-drives.

      Learn more

      Case Study

      Marriott: Delivering growth by building a global home rental platform

      Marriott wanted to create a brand-new type of travel accommodation for their loyal hotel guests: a short-term rental experience. The company partnered with Publicis Sapient to offer the comfort and convenience made popular by challengers, with the trust and long-term relationships that are hallmarks of the Marriott brand.

      Learn more

      Case Study

      How Carrefour Achieved the Impossible with Speed at Scale

      As one of the largest hypermarket chains in the world, Carrefour is determined to take the lead and transform the future of digital retail. So, they came to us. Because we don’t just consult from the sidelines, we get the job done. Together, as partners, we’re building an approach to grocery that puts shoppers first.

      Learn more

      Case Study

      How Sonepar Powered Digital Transformation and Innovation

      We partnered with the electrical products and solution distributor to re-energize the B2B buying experience from the inside out.

      Learn more

      Service Offerings

      How you can holistically assess, identify and realise value to become digital at the core.

      Stream Now to Next

      In this exclusive video series, we’ll talk with executives from the world’s leading brands to learn more about their approaches to digital transformation.

      • Video

        How Three of the World's Biggest Brands Set New Standards for the Customer Experience

        Meet leaders from three powerhouse companies: Marriott International, UPS and Verizon. They span a variety of industries, but they have one thing in common: they’re customer obsessed—and anticipating customer needs is the secret to thriving in a digital world.

        Play video

      • Video

        What Is the Best Digital Experience?

        UPS knew that transforming their digital footprint would be critical to building better relationships with customers and furthering their mission. Learn how UPS is modernising their business to meet customer needs while holding fast to the magic of company tradition.

        Play video

      • Video

        Where Can CX Take You?

        Marriott International is the largest hotel group in the world, but when customer demand for homesharing apps began to skyrocket, they knew they needed to transform. Learn how Marriott is elevating the customer experience to further their mission of helping people see the world.

        Play video
      Group of people discussing plans in an informal meeting at the office

      Discover More of What We Do

      • Offerings & Solutions

        Transform for Tomorrow, Today

        Find Publicis Sapient offerings including proven business solutions built to drive customer engagement, tech modernisation, and total commerce.

        Explore our solutions

      • Our Work

        How Digital Does More for Your Business

        Find examples of our transformation in action, and explore the human impact of digital with case stories and more.

        Explore case studies

      • Insights

        10 Success Factors for Digital Transformation

        Starting with a network of strong partnerships, discover the 10 other factors essential for successful digital business transformation.

        Discover new insights
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