Pandora’s Data-Driven Digital Transformation
How Pandora harnessed the power of digital to create a foundation for unified commerce and profitable growth.
Our Work
How Digital Does More for Your Business.
Impact that Resonates
Work that makes a difference for companies, for people, for the world.
Siam Commercial Bank Expands Offerings
Building a platform to rewrite the rulebook on customer engagement—starting with food delivery.
How a Leading Health Insurer Reimagined Customer Experiences
A case study detailing the reimagining of a leading health insurer’s digital health journey for members and their online pharmacy.
How a Healthcare Company Helped Patients Get Well, Faster
Reimagining an American healthcare services provider’s online pharmacy and their digital infrastructure to better help deliver medication and innovation.
Changing Patients’ Lives Through Experience Transformation
Discover how one biotechnology organization is delivering what matters most to patients and providers.
How Renault Accelerated EV Adoption with P2P Charging
The “airbnb of charging stations” empowers drivers to go further.
How Data Boosted Energy Efficiency and Reduced Greenhouse Gas Emissions
Empowering a global energy corporation with data and tools for unified decision-making through self-serve analytics.
How One Pharmacy Provided Quick Access to Life-saving Vaccines
Pivoting quickly to deliver a seamless health and wellness journey.
How Our Emergency Response Management Solution Saves Lives
Find out how our work helps protect Oregon’s elderly and at-risk citizens, illuminating the powerful impact of digital transformation.
How RS Group Is Transforming Work for Industrial Engineers
New experience and data capabilities set this B2B retailer apart.
Connecting the People & Government of Nashville, TN
Learn how our digital solution helps to amplify residents’ voices and enable impactful government responses.
How Verizon Transformed Digital Learning
Learn how we teamed up with Verizon to launch an immersive digital education platform for K-12 students and teachers.
Reducing Homelessness During COVID
This rent and utility assistance platform streamlined operations to help thousands of people avoid eviction and keep the lights on.
Accelerating Justice with Digital Case Management
We modernized legacy systems for faster, more efficient processing with better accuracy and a holistic view of clients and cases.
Connecting Doctors and Nurses with Those in Need
A new platform replaces 20+ disparate systems and increases the number of healthcare workers in the communities that need them most.
Collaborating for Better Tomorrows
Explore these videos on evolving businesses for the better.
Miral
Paradise Reengineered
Explore how a seamless, personalized traveler journey, powered by Microsoft Azure, put Yas Island on the global tourism map.
Carrefour
Modernizing a Grocery Legacy
Learn how our industry-leading partnership built the capability to deliver change.
Pilot Company
Making Travelers Feel Like Guests
Experience how this award-winning work reimagined the way travelers interact with the Pilot brand.
British Gas
Energizing Transformation
Dive into how incremental change added up to lower emissions, greater operational efficiency and happier customers.
Uniper
Powering Down Emissions
Here’s how more visibility means less energy waste for Uniper’s enterprise clients—and the planet.
Spirit Airlines
Digital Takes Flight
The story of how a mobile-first mindset turned an analog business model into a dynamic, customer-friendly app.
Work by Service Offering
Spotlight on Alliance Partners
Our longtime relationships with these tech giants capture the power of digital with the right fit for every client’s needs.
Client Testimonials
We are very happy. The WKE Patient Portal is an important building block in the implementation of our hospitality vision—and is a lighthouse project not only for Thuringia, but also for Germany as a whole.
Publicis Sapient has been an amazing partner in the data-led transformation at Falabella. Their work has delivered millions in business benefits to Falabella Group as of today—and will serve as a strategic foundation for us for the next decade.
Working with Publicis Sapient on our digital and brand transformation meant we considered our transition to Ninety One holistically. It is our ability to have this complete point of view—and deliver on it at speed—that made the impact of this project so high for us.
Publicis Sapient was the right choice. They bring expertise and insights from industries that lead in digital technologies. They delivered a product that delights our customers, improves our DevOps processes and helps build our digital capabilities.
The new platform has changed the way we manage data, enabling us to focus on more value-added research and analyses. We’re now able to rapidly source data from our administration platform and quickly model it in our investment platform.
With the current generation of our app, we're super thrilled at the response from customers. It's more consistent with what customers are used to with other apps, not just airline apps, but with mobile apps in general. We see the potential for this to be tremendous.
Award-winning Work
We’re honored that this work was recognized for the impact we drive alongside our clients.
Amplifying CX through Storytelling with Bang & Olufsen
How the high-end audio company transformed its business and drove conversion with an award-winning customer experience.
Turning Transformation into a Platform for Change with Ninety One
The industry recognized how this future-proof digital experience and brand identity give the Asset Management firm an edge.
Powering Down Energy Use with the Ontario Energy Board
How we garnered support for using less and saving more while reducing energy grid overload through data and gamification.
How Finnair Inspired Nordic Wanderlust at Scale
This cloud-native CX was designed to lure travelers into rediscovering a breathtaking part of the world.
How Pilot Company Accelerated Growth by Reimagining the Customer Journey
How a customer-centric roadmap reshaped Pilot’s relationship with millions of drivers and caught the attention of American Business Awards.
How British Gas Energized its Business through Digital Transformation
We’re thrilled that British Gas was recognized for this impactful work.