Publicis Sapient consultants have a strong understanding of the key attributes that define digitally enabled companies. The DTI framework assesses the current state of digital maturity across three categories and nine sub-categories:
Value creation & exchange
- Digital strategy & innovation
- Customer-centricity
- Governance
Operating model
- Agile ways of working
- Cross-functional alignment
- Organizational structure
Data & technology
- Data availability & use
- Analytics & measurement
- Tech infrastructure & enablers
With a consistent and evidence-based methodology, the DTI uses a five-point scale to assess where clients are on their journeys to digital maturity across the organizing framework’s nine dimensions:
- Digital novice
- Digital learner
- Digital striver
- Digital leader
- Best-in-class
At this point, Publicis Sapient helps businesses develop a vision for digital excellence and prioritizes transformation project investments to increase a company’s digital maturity. The DTI sets measurable goals and benchmarks. Through this process, organizations with limited personalization, agility and digital resources will become customer-focused, dynamic and innovative.