What issue can we solve for you?
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Suggested Prompt
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Competency
Application & Infrastructure Management Services
Provides proactive, preventative, and detective capabilities that raise the operational bar and help reduce risk without constraining agility, allowing business teams to focus on innovation
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MONITORING & OPERATIONS
-
Dashboards
Advanced data visualization
Preventive
monitoringReady for
Business checks
-
Application
performance
monitoringServer &
infrastructure
monitoringEnd-user
monitoringAlert
automation
CHANGE & RELEASE MANAGEMENT
-
Plan and
strategize the
backup & restoreDeployments to
production/
non-production environmentsInfrastructure
as a CodeManage
dependencies & challenges
for production
deployments
MAINTENANCE & GOVERNANCE
-
User management
Knowledge
managementPatch management
-
Security
vulnerability fixesLog management
Health checkup
PROCESS & REPORT
-
Service
evaluation &
expectation managementAnalytical &
operational reportsProgress and
status
reportingSLA &
metrics
reports
INCIDENT AND SERVICE MANAGEMENT
-
Logging and
triaging of
the support ticketsFollow-up on
progress and
resolutionAnalytical &
operational reportsProgress
status
at regular
interval
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