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Shopper-first Solutions

When your retail transformation journey demands that you address a specific gap and address it quickly, these solutions and accelerators will deliver measurable business impact while enhancing the shopper experience.

  • Retail Media Networks

    Build a new revenue stream and better customer experiences for the cookieless world with a Retail Media Network.

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  • Retail Media Networks

    Build a new revenue stream and a better brand experience. Get started in as little as four weeks.

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  • Peak E-Commerce Assessment

    The Peak E-Commerce Assessment (PEA) is a high-speed audit of digital environments to ensure a retailer is fully prepared for peak cycles of e-commerce demand. This rapid yet systematic review identifies shortcomings throughout the organization and delivers a comprehensive plan for swift digital transformation.

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  • Transforming B2B Retail

    Our hub for learning about the challenges and opportunities across industrial, wholesale and distribution.

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  • It's Time for Retailers to Get to Know Gen Z

    Publicis Sapient delves into how retailers need to adapt in order to prepare for Gen Z consumers.

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  • Retail Media Networks

    Build a new revenue stream and a better brand experience. Get started in as little as four weeks.

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  • Supply Chain Control Tower Solution

    Visibility across your entire retail supply chain improves decision-making and issue resolution, reduces returns and other costs, and increases conversion.

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  • Engineering Transformation

    Engineering Transformation is a holistic program that modernizes information technology (IT) to prepare companies for comprehensive digital business transformation (DBT).

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  • Our Customer Data Platform (CDP) Quickstart Approach

    This fast, deployable solution provides the cloud-native components to make it easier for companies to build an open source customer data platform (CDP). The tools are here to create a platform that enables data independence and customer centricity for everyone.

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  • Curbside Fulfillment for Retailers

    Curbside fulfillment is essential for retailers during the pandemic, but will become a popular perk for customers when restrictions loosen.

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  • Order Management System Transformation

    Publicis Sapient works top retailers to scale order management systems to meet growing consumer and e-commerce demand.

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  • Returns Optimization

    Reduce both the frequency and the expense of returns by optimizing products, the purchase experience and the process of the return, without degrading customer experience.

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  • A Customer-centric Supply Chain

    How a digitally enabled supply chain can shift from cost center to brand differentiator.

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  • Supply Chain Control Tower Solution

    Visibility across your entire retail supply chain improves decision-making and issue resolution, reduces returns and other costs, and increases conversion.

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  • Omnichannel Pharmacy

    For pharmacy, grocery and hybrid retailers; create a unified Rx customer experience across all digital and mobile channels.

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  • Curbside Fulfillment for Retailers

    Curbside fulfillment is essential for retailers during the pandemic, but will become a popular perk for customers when restrictions loosen.

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  • Digital Transformation Index

    The Digital Transformation Index (DTI) is a holistic framework to measure the digital maturity of our clients and develop a roadmap toward digital excellence.

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  • Journey (Re)Invention Solution for Retail

    Transform customer and partner journeys while identifying growth and cost-to-serve opportunities.

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  • Buckle Up Retailers, the Holidays Are Here

    In 2020, Cyber 5, or Thanksgiving through Cyber Monday, saw the highest online spend ever. With the shifting tides and consumer behaviors comes the clear call to action to retailers.

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  • LEAD Experience Audit

    The LEAD Experience Audit is a comprehensive review of current customer experiences to identify weaknesses, strengthen strategies and build solutions. Altogether, our team goes into incredible depth and leverages data to create extraordinary customer experiences.

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