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DBT GPT

Food & Dining Consulting

Seize the Space in Food & Dining

In the face of rising costs, labor shortages and wage inflation, how can businesses ensure continued growth?

Focused on delivering differentiated experiences across every channel for both diners and employees, we build digital-first touchpoints designed to connect your customer with your brand. Leveraging data across each interaction, we help you target personalized offerings and services and arm your employees with the capabilities to deliver speed, efficiency and winning service.

Read on to discover the ingredients you need to become a data-led organization across every aspect of your business.

How QSRs Are Delivering World Class Experiences

Our video explains how QSRs (quick service restaurants) are strategically investing in technology to serve up exactly what customers crave. Watch now to discover the future of dining.

Research
Publicis Sapient Customer Loyalty Survey 2023

Wondering how consumers will think about loyalty in the future? We surveyed over 6,000 of them to discover what makes the perfect loyalty program—from the perks they really love, to how they feel about sharing their data. Read on to understand how your business can monetize loyalty in new ways.

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Explore the Restaurant of the Future, Today

Check out our interactive eatery to discover what the next level of dining innovation could mean for your business from AI powered self-service kiosks, to smart kitchen technology.

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Insights & Perspective

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Solutions

Dining & QSR Value Accelerator

Our Value Accelerator is a digital transformation platform designed to help you respond efficiently and profitably with the customer as your priority

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Test-and-Learn Automation (TALA)

Discover how to serve up the best offer, content or recommendation to the right customer at the right time thanks to marketing automation.

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Customer Data Platforms (CDP)

In the digital-first era, the only way to get ahead of evolving customer expectations is with a 360° view—and for that, you’ll need the right CDP.

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CEmX (Customer and Employee Experience) Platform Design

Modernize customer and employee experiences in tandem, enabling the sharing and activation of powerful digital capabilities.

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Engineering and Cloud Transformation

Applied correctly, engineering and cloud transformation can improve speed-to-market, productivity, quality and employee satisfaction.

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Sustainability and eMissions

Get the real-time carbon management data you need as you make the journey to net zero.

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Our Work

How a QSR Client Increased Sales Using MarTech

Delivering Growth for an Asian QSR via Effective, Tech-Driven Marketing

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How BJ’s Restaurants Created Connected Experiences

BJ’s wanted to stand out from the crowd. So we partnered with them to provide customers with fresh, compelling, best-in-class user experiences and personalization at scale.

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How a Global Restaurant Chain Maximized Customer Engagement

We helped deliver a holistic digital business transformation, allowing our client to create a personalized, customer-centric experience across more than 1,500 global locations.

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How a Restaurant Accelerated Cluster Segmentation and Personalization

What happened when a worldwide QSR chain wanted to implement a cost-effective analytics platform to extract greater value from its customer data? Find out.

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How One Restaurant Chain Satisfies Customer Cravings With Analytics

Seeking to scale the impact of marketing upon growth, our client is fast-forwarding to well-defined customer segments now reached through targeted communications.

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Contact Us

Let’s work together to build digital-first touchpoints designed to deliver differentiated experiences across every channel—ensuring ongoing growth.

Kent Asaki
Kent Asaki
Dining Industry Lead

Let's connect

Melissa Trepinski
Melissa Trepinski
Managing Director, Strategy

Let's connect

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