Boosting Efficiency with a Generative AI Tool for Searching
Revolutionize information retrieval with generative AI
A major downstream oil and gas corporation is leveraging generative AI to improve operational efficiency by making internal documents, architectural standards and best practices easily searchable in a conversational way. This initiative not only saves users significant time but also boosts overall productivity and standardization across the organization.
The Imperative for Change
This downstream oil and gas company managed its IT architecture documents within a 200GB repository on Azure-hosted Microsoft SharePoint servers. Although the infrastructure was robust, locating specific information within this repository could often be tedious and challenging for users who may not know exactly where to look for it.
The Transformative Solution
To address these issues, Publicis Sapient partnered with the client to revolutionize data accessibility by incorporating advanced generative AI and AI solutions. This technology facilitates precise data extraction and provides a seamless presentation of information through an innovative conversational AI interface designed for intuitive user interaction. This strategic enhancement aims not only to improve efficiency but also to transform the user experience by simplifying access to critical data and reducing the complexity of navigating the repository.
The initiative ensures the secure storage of SharePoint data on Azure. Using AWS Amplify, AWS Fargate, AWS Lambda and either Amazon Kendra or Azure Cognitive Search, users can enter their queries in a chatbox on the frontend and receive a LLM-generated response based on documents pulled from a repository.
By seamlessly integrating with AWS Gen AI, this solution transforms information retrieval, offering unparalleled efficiency and accuracy. This innovative approach not only streamlines information access but also establishes a direct link to the source, ensuring a comprehensive and seamless user experience through an intuitive web-based interface.
The Business Impact
This solution significantly advanced the initiative to implement more generative AI solutions, effectively transforming the organization's operations. The outcome enhanced productivity within the team by enabling swift access to important documents and providing comprehensive answers to their questions, thereby greatly increasing overall efficiency. The company:
- Empowered users to search, extract and access summarized data effortlessly with a web-based conversational AI interface
- Achieved full natural language search capability for a 200GB+ repository
- Reduced average query time to around 20 seconds, enabling rapid retrieval of large volumes of data
- Evaluated three advanced LLMs to identify optimal one for enhanced performance
- Compared capabilities of two indexers for informed infrastructure decisions
- Contributed to the establishment of a Generative AI Center of Excellence, advancing organizational AI capabilities and fostering innovation and efficiency within the organization
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