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Salesforce Experience Design Playbook

A three-step experience design process for rapid digital transformation.

Start Your 3-Step Transformation Journey Today

Exceptional customer and client experiences can truly transform a brand—and digital transformation is the key to exceptional experiences. If you’re looking to use Salesforce to its full potential and create people-first experiences that wow, our three-step process will help you define and conceptualize digital transformation goals, develop a personalized experience design roadmap and more.

With our data-driven business transformation approach, we’ve designed and implemented personalized Salesforce solutions for hundreds of companies. Our Salesforce Experience Design Playbook gives you access to an in-person or virtual Salesforce discovery workshop, a customizable platform blueprint and your brand’s tailored digital strategy for scalable Salesforce optimizations. Learn how to remove complexity, reduce waste and deliver outstanding people-first experiences today.

Playbook highlights

  • Gain access to a 4-hour discovery workshop—either in-person or virtually
  • Map out your organization’s path to achievement
  • Receive a personalized Salesforce experience roadmap for your brand
  • Identify opportunities, solutions, risks, assumptions and visions for people-first experiences
  • Plan out actionable next steps to make the most of your Salesforce investment

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Learn more about Publicis Sapient’s telecommunications, media and technology solutions and see how your organization could benefit from digital transformation.

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