There’s a battle raging in the payments space
Customers today can choose from a huge range of payment methods and channels, with a host of banks, fintechs, PayTech companies and tech giants all competing for their own slice of this lucrative market.
Fail to rise to the challenge, and banks risk losing hard-won customer relationships and ceding position in the payments space.
To cement their position—and avoid becoming simply the ‘plumbing’ of payments—banks need to offer customers the thing they crave the most: invisible payment journeys that integrate seamlessly into their lives.